Optik TV service programming and rate updates

Starting March 2025, the monthly value of premium content add-on discounts, applicable to existing 2 Theme Packs + 1 Premium packages and above, will change from $13/mo for all additional premium content add-ons to a 10% discount applicable to the regular price of each premium content option.

The updated monthly rates for premium content add-ons will be the following:

You can avoid the rate changes to add-on premium content options by upgrading to a larger Optik TV combo. Premium content that is included inside an Optik TV combo is not subject to the premium content rate change and selecting a combo may provide you with additional content and greater value than your current selection. You can do this by logging into

My TELUS

and selecting in the section and select to upgrade to a larger combo.

To see an electronic copy of your TELUS Home Services bill or make changes to your account, please log in to

My TELUS

and select in the section and download the PDF of your monthly bill to view your bill messages.

Starting March 2025, the regular monthly rate for the following a la carte Optik TV® theme packages will increase by $1:

You can avoid the rate changes to a la carte theme packs by adding an Optik TV combo. Theme packs that are included inside an Optik TV combo are not subject to the theme pack rate increase and selecting a combo may provide you with additional content and greater value than your current selection. You can do this by logging into

My TELUS

and selecting in the section and select to add a combo to your account.

To see an electronic copy of your TELUS Home Services bill or make changes to your account, please log in to

My TELUS

and select in the section and download the PDF of your monthly bill to view your bill messages.

Starting March 2025, the regular monthly rates of the following content options will be increasing:

To see an electronic copy of your TELUS Home Services bill or make changes to your account, please log in to

My TELUS

and select in the section.

As of January 1, 2025, these channels will be replaced with new channel names and different content.

Should you wish to update your channel selections, you may do so anytime through your

My TELUS account

.

We appreciate your patience and understanding during this transition. Our commitment to providing you with quality entertainment remains stronger than ever and can assure you that our content offering will continue to evolve.

In the meantime, you can continue accessing the content you love on these channels by subscribing to the discovery+ app. For more information about subscribing to discovery+ through TELUS, visit

telus.com/DiscoveryPlusSupport

.

Due to recent channel provider changes, the following channels will be replaced effective December 30, 2024:

To learn more about the latest TV packages and channels, please visit

telus.com/channels

.

To see an electronic copy of your TELUS Home Services bill or make changes to your account, please log in to

My TELUS

and select in the section.

Starting January 1, 2025, MTV will no longer be offered on Optik TV. The channel will be removed from your account and any theme packs. No action is required on your part.

If you were paying for MTV as a standalone channel, you will no longer be charged for the channel moving forward. We apologize for any inconvenience this may cause.

If you have selected MTV as a channel in your Pick 5 package, it will be removed and replaced with another channel. You may change this to another channel in your Pick 5 package at any time through your

My TELUS

account.

To learn more about the latest TV packages and channels, please visit

telus.com/channels

.

Starting January 1, 2025, BET will no longer be offered on Optik TV. The channel will be removed from your account and any theme packs. No action is required on your part.

If you were paying for BET as a standalone channel, you will no longer be charged for the channel moving forward. We apologize for any inconvenience this may cause.

If you have selected BET as a channel in your Pick 5 package, it will be removed and replaced with another channel. You may change this to another channel in your Pick 5 package at any time through your

My TELUS

account.

To learn more about the latest TV packages and channels, please visit

telus.com/channels

.

Starting September 24, 2024, NASA will no longer be offered on Optik TV. The channel will be removed from your account and any theme packs. No action is required on your part.

If you were paying for NASA as a standalone channel, you will no longer be charged for the channel moving forward. We apologize for any inconvenience this may cause.

To learn more about the latest TV packages and channels, please visit

telus.com/channels

.

Starting October 25, 2024, the regular monthly rate of Disney+ Premium will increase by $1 from $15 to $16 per month.

Customers that have Disney+ Premium included in their Optik TV combo will not be impacted by this increase.

Customers that have Disney+ Premium as an à la carte premium pack outside of their combo will be impacted by this increase effective October 25. Customers that have a Premium Content add-on discount applied to Disney+ Premium as an à la carte premium pack, applicable to existing 2 Theme Packs + 1 Premium packages and above, will see the value of their discount increase by $1 from $2 to $3 per month.

Log into

My TELUS

, select in the section and select to learn more about adding a combo to your account, which can help avoid à la carte premium pack rate increases.

The above changes will take effect on your first billing date on or after October 25, unless you cancel or change your Disney+ subscription before then. If you are a Quebec subscriber, you can refuse this price increase by cancelling your subscription up to 30 days after it takes effect for you, without cost or penalty. To learn more or make changes to your account, log in to

My TELUS

and select in the section. If you are receiving this message, price increase notices on the Disney+ interface displaying a different date in 2024 do not apply to you.

Starting December 31, 2024, WWE Network will no longer be offered on Optik TV. The channel will be removed from your account and any premium packs. No action is required on your part.

If you were paying for WWE Network as a standalone channel, you will no longer be charged for the channel moving forward. We apologize for any inconvenience this may cause.

To learn more about the latest TV packages and channels, please visit

telus.com/channels

.

To see an electronic copy of your TELUS Home Services bill or make changes to your account, please

log in to My TELUS

and select in the Home Services section.

Due to recent channel provider changes, GINX will be rebranding to Super Channel Quest effective September 4, 2024. The channel name included in our packages has changed, but the content and channel numbers will remain the same.

If you’d like to make any changes to your TV packaging, you can do so at any time by signing into your

My TELUS account

.

To learn more about our Optik TV® channels, please visit

telus.com/channels

.

Starting September 1, 2024, OLN will no longer be offered on Optik TV. The channel will be removed from your account and any theme packs. No action is required on your part.

If you were paying for OLN as a standalone channel, you will no longer be charged for the channel moving forward. We apologize for any inconvenience this may cause.

If you have selected OLN as a channel in your Pick 5 package, it will be removed and replaced with another channel. You may change this to another channel in your Pick 5 package at any time through your

My TELUS account

account.

To learn more about the latest TV packages and channels, please visit

telus.com/channels

.

Starting September 1, 2024, OWN will no longer be offered on Optik TV. The channel will be removed from your account and any theme packs. No action is required on your part.

If you were paying for OWN as a standalone channel, you will no longer be charged for the channel moving forward. We apologize for any inconvenience this may cause.

If you have selected OWN as a channel in your Pick 5 package, it will be removed and replaced with another channel. You may change this to another channel in your Pick 5 package at any time through your My TELUS account.

To learn more about the latest TV packages and channels, please visit

telus.com/channels

.

To see an electronic copy of your TELUS Home Services bill or make changes to your account, please

log in to My TELUS

and select in the section.

Starting July 14, 2024, TVP Info will no longer be offered on Optik TV. The channel will be removed from your account and any theme packs. No action is required on your part.

If you were paying for TVP Info as a standalone channel, you will no longer be charged for the channel moving forward. We apologize for any inconvenience this may cause.

To learn more about the latest TV packages and channels, please visit

telus.com/channels

.

To see an electronic copy of your TELUS Home Services bill or make changes to your account, please log in to My TELUS and select in the section.

Starting May 2024, the regular monthly rate of the following Optik TV® packages will increase by $5:

If you are currently in a service agreement that is rate-protected, the $5 increase will not apply until the first bill after your term expires.

If you are not currently in a service agreement, you can get price protection on your Optik TV® by

logging into your My TELUS account

and signing up for a new term. You can also customize or change your package by selecting in the section and . If you have TELUS Internet, you can also enjoy free unlimited Internet data (regular price $20/month) for 24 months by logging in to your My TELUS account and adding a new term.

We also have new Internet plans and Optik TV packages that offer more value, and you can bundle your services to unlock additional savings.

To see an electronic copy of your TELUS Home Services bill or make changes to your account, please

log in to My TELUS

and select in the section and download the PDF of your monthly bill to view your bill messages.

Starting May 2024, the regular monthly rate of the à la carte Acorn TV theme pack will increase by $2.

Customers that have the Acorn TV theme pack included in their Optik TV combo will not be impacted by this increase. Customers that have the Acorn TV theme pack as an à la carte theme pack outside of their combo will be impacted by this increase starting May 1, 2024.

Customers can avoid this rate increase by adding their à la carte Acorn TV theme pack into a combo. Selecting a combo may provide you with additional content and greater value. Log into My TELUS, select in the section and select to learn more about adding a combo to your account.

To learn more or make changes to your account, log in to My TELUS and select in the section.

Starting April 1, 2024, TV Japan will no longer be offered on Optik TV. The channel will be removed from your account and any theme packs, as applicable. No action is required on your part.

If you were paying for TV Japan as a standalone channel, you will no longer be charged for the channel moving forward. We apologize for any inconvenience this may cause.

To learn more about the latest TV packages and channels, please visit

telus.com/channels

.

To see an electronic copy of your TELUS Home Services bill or make changes to your account, please log in to your

My TELUS account

and select in the section.

Starting March 29, 2024, MTV2 will no longer be offered on Optik TV. The channel will be removed from your account and any theme packs. No action is required on your part.

If you were paying for MTV2 as a standalone channel, you will no longer be charged for the channel moving forward. We apologize for any inconvenience this may cause.

If you had selected MTV2 as a channel in your Pick 5 package, it will be removed and replaced with another channel. You may change this to another channel in your Pick 5 package at any time through your

My TELUS account

.

To learn more about the latest TV packages and channels, please visit

telus.com/channels

.

To see an electronic copy of your TELUS Home Services bill or make changes to your account, please log in to your

My TELUS account

and select in the section.

Starting March 2024, the regular monthly rates of the following Optik TV® packages will increase by $5 for customers on a month-to-month service term:

If you are currently in a service agreement that is rate-protected, your price is guaranteed and the $5 increase will not apply until the first bill after your term expires.

If you are not currently in a service agreement, you can check eligibility for price protection during a term commitment on Optik TV® by

logging into your My TELUS account

and signing up for a new term. You can also customize or change your package by selecting in the section and . If you have TELUS Internet, you can also enjoy free unlimited Internet data (regular price $20/month) for 24 months by

logging in to your My TELUS account

and adding a new term*.

We also have new Internet plans and Optik TV packages that offer more value, and you can bundle your services to unlock additional savings.

To see an electronic copy of your TELUS Home Services bill or make changes to your account, please log in to My TELUS and select in the section and download the PDF of your monthly bill to view your bill messages. An updated service agreement that reflects these changes, once applicable, can be requested at no charge.

*Offer subject to change without notice. $0 unlimited data offer is only available to customers signing up on a two-year internet service agreement. Regular pricing for Unlimited Data add-on applies at month 25, regular price is currently $20/month and is subject to change without notice.

For more information, please see

National Hockey League Games – Court Order regarding blocking of illegal streaming

.

For more information, please see

National Hockey League Games - Monitor’s Report on blocking

.

As of March 1, 2024, The Weather Network app will no longer be available through Optik TV.

This was a free app included in your Optik TV subscription, so there is no impact on your monthly bill. No action is required from you. We apologize for any inconvenience this may cause.

To learn more about the latest TV packages and channels, please visit

telus.com/channels

.

For more information, please see

Major League Baseball - Court orders blocking of illegal streaming

.

Starting March 2024, the regular monthly rate of the following Optik TV® packages will increase by $5:

If you are currently in a service agreement that is rate-protected, your price is guaranteed and the $5 increase will not apply until the first bill after your term expires.

To see an electronic copy of your TELUS Home Services bill or make changes to your account, please log in to

My TELUS

and select details in the section.

Starting March 2024, the regular monthly rates of the following content options will be increasing:

To see an electronic copy of your TELUS Home Services bill or make changes to your account, please log in to

My TELUS

and select in the section.

Starting March 2024, the monthly value of Premium Content add-on discounts, applicable to existing 4 Theme Packs + 1 Premium packages and above, will decrease by $3.

To see an electronic copy of your TELUS Home Services bill or make changes to your account, please log in to

My TELUS

and select in the section.

Starting March 2023, the regular monthly rate for some a la carte Optik TV® theme packages will increase between $1 and $8.

You can avoid the rate changes to a la carte theme packs by adding an Optik TV combo. Theme packs that are included inside an Optik TV combo are not subject to the theme pack rate increase and selecting a combo may provide you with additional content and greater value than your current selection. You can do this by logging into My TELUS and selecting in the section and select to add a combo to your account.

The following theme pack pricing will be changing:

Theme packs increasing $1:

Theme packs increasing by $2:

Theme packs increasing by $4:

Theme packs increasing by $8:

To see an electronic copy of your TELUS Home Services bill or make changes to your account, please

log in to My TELUS

and select in the section and download the PDF of your monthly bill to view your bill messages.

Starting January 1, 2024, ProSiebenSat.1 Welt will no longer be offered on Optik TV. The channel will be removed from your account and any theme packs. No action is required on your part.

If you were paying for ProSiebenSat.1 Welt as a standalone channel, you will no longer be charged for the channel moving forward. We apologize for any inconvenience this may cause.

If you had selected ProSiebenSat.1 Welt as a channel in your Pick 5 package, it will be removed and replaced with another channel. You may change this to another channel in your Pick 5 package at any time through your My TELUS account.

To learn more about the latest TV packages and channels, please visit

telus.com/channels

.

To see an electronic copy of your TELUS Home Services bill or make changes to your account, please log in to My TELUS and select in the section.

Starting January 1, 2024, the German Entertainment package will no longer be offered on Optik TV. The German Kino Plus TV station currently in the German Entertainment package will be moved into the German Variety package.

Customers currently subscribing to the German Entertainment package will automatically have this pack swapped with the German Variety package. The German Entertainment package will be removed from your account and no action is required on your part.

Customers that already subscribe to both the German Entertainment and German Variety packages will have the German Entertainment pack swapped automatically for a different package at this time. The German Entertainment package will be removed from your account and no action is required on your part. You can swap this new package for another at any time through your My TELUS account.

To learn more about the latest TV packages and channels, please visit

telus.com/channels

.

To see an electronic copy of your TELUS Home Services bill or make changes to your account, please log in to My TELUS and select in the section.

Starting January 1, 2024, Paramount Network will no longer be offered on Optik TV. The channel will be removed from your account and any theme packs. No action is required on your part.

If you were paying for Paramount Network as a standalone channel, you will no longer be charged for the channel moving forward. We apologize for any inconvenience this may cause.

If you had selected Paramount Network as a channel in your Pick 5 package, it will be removed and replaced with another channel. You may change this to another channel in your Pick 5 package at any time through your My TELUS account.

To learn more about the latest TV packages and channels, please visit

telus.com/channels

.

To see an electronic copy of your TELUS Home Services bill or make changes to your account, please log in to My TELUS and select in the section.

Starting January 1, 2024, Deutsche Welle will no longer be offered on Optik TV. The channel will be removed from your account and any theme packs. No action is required on your part.

If you were paying for Deutsche Welle as a standalone channel, you will no longer be charged for the channel moving forward. We apologize for any inconvenience this may cause.

If you had selected Deutsche Welle as a channel in your Pick 5 package, it will be removed and replaced with another channel. You may change this to another channel in your Pick 5 package at any time through your

My TELUS account

.

To learn more about the latest TV packages and channels, please visit

telus.com/channels

.

To see an electronic copy of your TELUS Home Services bill or make changes to your account, please log in to

My TELUS

and select in the section.

As of October 31, 2023, Calm (channel 351) will no longer be offered by TELUS and you will not be able to access Calm and the Calm app as part of your Optik TV service.

If you have Calm included as a theme pack within your TV bundle, it will be replaced with an alternative theme pack after October 31. At any time, you can swap out Calm with another theme pack through My TELUS. Normal billing will continue as scheduled.

If you have Calm as an add-on to your TV subscription, there is no action required and, as of October 31, 2023, you will no longer be billed for it.

: Since you are billed one month in advance, you will see a partial credit for Calm on your November bill. The credit amount will depend on your bill cycle date. We apologize for any inconvenience this may cause.

To learn more about the latest TV packages and channels, please visit

telus.com/channels

.

Starting November 1, 2023, ESPN Classic will no longer be offered on Optik TV. The channel will be removed from your account and any theme packs. No action is required on your part.

If you were paying for ESPN Classic as a standalone channel, you will no longer be charged for the channel moving forward. We apologize for any inconvenience this may cause.

If you had selected ESPN Classic as a channel in your Pick 5 package, it will be removed and replaced with another channel. You may change this to another channel in your Pick 5 package at any time through your

My TELUS

account.

To learn more about the latest TV packages and channels, please visit

telus.com/channels

.

To see an electronic copy of your TELUS Home Services bill or make changes to your account, please log in to

My TELUS

and select in the section.

Starting October 5, 2023, VRAK will no longer be offered on Optik TV. The channel will be removed from your account and any theme packs. No action is required on your part.

If you were paying for VRAK as a standalone channel, you will no longer be charged for the channel moving forward. We apologize for any inconvenience this may cause.

To learn more about the latest TV packages and channels, please visit

telus.com/channels

.

To see an electronic copy of your TELUS Home Services bill or make changes to your account, please log in to

My TELUS

and select in the section.

Starting June 2023, the regular monthly rate for the following Optik TV® combo packages will increase by $5:

If you are currently in a service agreement that is rate-protected, your price is guaranteed and the $5 increase will not apply until the first bill after your term expires.

To see an electronic copy of your TELUS Home Services bill or make changes to your account, please

log in to My TELUS

and select in the section.

Starting June 2023, the regular monthly rental rate for the TELUS TV Digital Box rental will increase by $5.

If you are currently in a service agreement that is rate-protected, your price is guaranteed and you will receive an offsetting discount for the remainder of your term.

To see an electronic copy of your TELUS Home Services bill or make changes to your account, please

log in to My TELUS

and select in the section.

Starting June 2023, the regular monthly rate for Cloud PVR will increase by $5.

If you are currently in a service agreement that is rate-protected, your price is guaranteed and you will receive an offsetting discount for the remainder of your term.

To see an electronic copy of your TELUS Home Services bill or make changes to your account, please

log in to My TELUS

and select in the section.

Starting April 1, 2023, ‌video on demand (VOD) content for OWN, Love Nature, Wild TV and Cooking Channel will no longer be offered on Optik TV.

The existing VOD content will be taken down and no new VOD content will be uploaded moving forward. Current subscribers to these channels will continue to be able to watch linear content through the Optik TV set-top box as well as through the TELUS TV+ app.

To learn more about the latest TV packages and channels, please visit

telus.com/channels

.

Due to recent channel provider changes, Teletoon West will be rebranding to Cartoon Network West, and Teletoon East will be rebranding to Cartoon Network East and Cartoon Network will be rebranding to Boomerang.

All changes will be effective starting March 27, 2023. If you’d like to make any changes to your TV packaging, you can do so any time by

signing into your My TELUS account

.

To learn more about the latest TV packages and channels, please visit

telus.com/channels

.

Due to provider changes, ‌MLS broadcasting rights on TSN have changed.

The 2023 MLS season starting February 25, 2023 will be available with Apple TV+ through their exclusive MLS Season Pass. If you have TSN only, select MLS games will be available to watch throughout the season.

: Subscribing to the MLS Season Pass with Apple TV+ will not impact your TV subscription and billing.

To learn more about the MLS Season Pass on Apple TV+, please go to the

Apple TV+ MLS Season Pass page

.