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Replacing the batteries for my panel and sensors (2019 and after)
Change the batteries in your panel and sensors (2019 and after).
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SmartHome Security support
Door & window security contact (PG9975)
Before you start, you will need:
- One new CR2032 Batteries (purchased online or from a local retailer)
- 4mm flat-head screwdriver
To replace the batteries for your Door & window security contact (PG9975), please follow the instructions below:
- Make sure the system is disarmed and remove the device from its original position.
- Insert a 4 mm flat screwdriver into the slot of the plastic cover, and flex the slot to open that side of the plastic cover.
- Insert the screwdriver into the slot on the other side of the plastic cover and repeat the procedure, and then remove the cover.
- Insert a new CR2032 lithium coin battery at an angle while observing battery polarity and then press down on the battery.
- Replace the cover and put the device back to its original position.
- After restoring a low battery trouble, the system may take up to 5 minutes to clear the trouble signal.
- Dispose of the used battery by contacting your local battery recycling programs.
Door & window security contact (PG9303)
Before you start, you will need:
- A new CR2450 Battery (purchased online or through a local retailer)
- Small flat-head screwdriver
To replace the batteries for your Door & window security contact (PG9303), please follow the instructions below:
- Make sure the system is disarmed.
- Remove the cover of the sensor using a coin.
- Wedge a flat head screwdriver under the battery.
- Twist the screwdriver using the base as a lever to remove the battery.
- Insert a new CR2450 lithium coin battery at an angle with the positive (+) side facing up. Press down on the battery until it fits into place.
- Replace the cover and put the device back to its original position.
- After restoring a low battery trouble, the system may take up to five minutes to clear the trouble signal.
- Dispose of the used battery by contacting your local battery recycling programs.
Glass-break detector
Before you start, you will need:
- A new CR123A Battery (purchased online or through a local retailer)
To replace the batteries for your Glass-break detector, please follow the instructions below:
- Make sure the system is disarmed and remove the device from its original position.
- Press in the snap and separate the cover from the base.
- Remove the former battery and replace with a new CR123A battery into the battery clips. Make sure to pay close attention to the polarity when installing the new battery.
- Replace the cover and put the device back to its original position.
- Dispose of the used battery by contacting your local battery recycling programs.
Wireless flood detector
Before you start, you will need:
- A new CR123A Battery (purchased online or through a local retailer)
- Small flat-head screwdriver
To replace the batteries for your Wireless flood detector, please follow the instructions below:
- Make sure the system is disarmed and remove the device from its original position.
- Insert a flat-edged screwdriver into the slot and push upward to remove the cover.
- Remove the screw and separate the cover from the base.
- Remove the former battery and replace it with a new CR123A battery in the device. Make sure to pay close attention to the polarity when installing the new battery.
- Replace the cover and put the device back to its original position.
- Dispose of the used battery by contacting your local battery recycling programs.
Wireless motion detector
Before you start, you will need:
- A new CR123A Battery (purchased online or through a local retailer)
- Small Phillips screwdriver, if needed
To replace the batteries for your Wireless motion detector, please follow the instructions below:
- Make sure the system is disarmed and remove the device from its original position.
- If a screw was used to secure the sensor during the installation, use a Phillips screwdriver to loosen the screw at the bottom of the Motion Sensor by turning it counter clockwise. If not, proceed to the next step.
- Press the bottom of the cover and separate the cover from the base of the device.
- Remove the former battery replace with new CR123A battery in the device.
- Replace the cover and put the device back to its original position.
- Dispose of the used battery by contacting your local battery recycling programs.
Wireless smoke & heat alarm
Before you start, you will need:
- Three new AAA batteries (purchased online or through a local retailer)
To replace the batteries for your Wireless smoke & heat alarm, please follow the instructions below:
- Make sure the system is disarmed and on "test" when replacing the batteries for your device. To put your service on test, please.contact us
- Remove the sensor from its mounting base by twisting it counter-clockwise.
- Remove the original batteries.
- To ensure proper power-down sequence, wait a minimum of 20 seconds before installing the new batteries.
- Install 3 new AAA batteries in the battery compartment. Pay attention to the polarity diagram inside the compartment. If the batteries are incorrectly inserted, please remove gently with a non-conductive tool and correctly reinsert.
- Reinstall the sensor onto the mounting base by turning the sensor clockwise until the mating marks align.
- After the power-up sequence, the green LED should blink about once every 12 seconds to indicate normal operation. If the batteries are not installed correctly, the sensor will not operate and the device will not power up.
- Do not press the test button as this may cause a false alarm which could result in fees for you. Instead, check on your panel or app to see if the low battery alert has cleared.
- Dispose of the used battery by contacting your local battery recycling programs.
Carbon Monoxide (CO) Detector
Before you start, you will need:
- A new CR123A 3V lithium battery (purchased online or through a local retailer)
To replace the batteries for your Carbon Monoxide (CO) Detector, please follow the instructions below:
- Make sure the system is disarmed and on "test" when replacing the batteries for your device. To put your service on “test”, please.contact us
- Remove the detector from it’s mounting base by twisting the detector counter-clockwise.
- Remove the original batteries.
- To ensure proper power-down sequence, wait a minimum of 20 seconds before installing the new batteries.
- Install a new 3V CR123A lithium battery in the battery compartment. Pay attention to the polarity diagram inside the compartment. If the batteries are incorrectly inserted, please remove gently with a non-conductive tool and correctly reinsert.
- Reinstall the detector onto the mounting base by turning the detector clockwise.
- After the power-up sequence, the green LED should blink about once every 12 seconds to indicate normal operation. If the batteries are not installed correctly, the detector will not operate and the device will not power up.
- Do not press the test button as this may cause a false alarm which could result in fees for you. Instead, check on your panel or app to see if the low battery alert has cleared.
- Dispose of the used battery by contacting your local battery recycling programs.
4-button keyring remote
Before you start, you will need:
- A new CR2032 Battery (purchased online or through a local retailer)
- Phillips head screwdriver
To replace the batteries for your 4-button keyring remote, please follow the instructions below:
- Make sure the system is disarmed. To avoid sending any accidental panic signals, put the 4-button keyring remote down on a flat surface.
- Remove the backside screw and open the cover using a screwdriver.
- Push out the original battery from its holder.
- Insert the new CR2032 with the polarity “+” on top.
- Test the unit by momentarily pressing on the Transmit buttons - the LED should light up.
- Replace the cover and attach it with the screw and screwdriver.
- Dispose of the used battery by contacting your local battery recycling programs.
Control panel
To replace the battery on your Control Panel, please .
contact us
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