How to self-install your TELUS Internet and Optik TV services

To start using the interactive self-install guide above, please select and follow the instructions from there.

After you’ve successfully set up your Optik TV, you should have:

If you’re trying to install a TELUS TV Digital Box, please follow the

TELUS TV Digital Box installation instructions

.

To start using the interactive self-install guide above to set up your TELUS Internet services, please select and follow the instructions from there.

To get started with your self-installation, you will need:

The self-install kit is available at some homes connected to our PureFibre network. You can check availability when ordering your services.

After you have placed your order, your self-install kit will take three to five business days to arrive in the mail. We will send you updates via text message along the way.

While you wait for it to arrive, there are some steps you can take to get ready:

If you encounter any problems following the steps above and using the TELUS Connect app,

contact us

for assistance.