5G+ Unlimited Mobility MyPet plan FAQ

No. The TELUS 5G+ Unlimited Mobility MyPet plan is available to anyone looking to activate a new TELUS postpaid mobility account or renew a postpaid mobility account.

After activating your TELUS 5G+ Unlimited Mobility MyPet plan, you will receive an email with instructions on how to get a quote and receive your discount from Pets Plus Us insurance. To request a quote and/or sign up for a new Pets Plus Us insurance policy, please call Pets Plus Us at 1-844-820-7387. The offer is provided solely by Pets Plus Us®, its distributors and underwriter.

Any questions or disputes arising from the offer or the insurance will be governed by the contract between you and Pets Plus Us. TELUS Health does not offer or solicit insurance products.

If you already have an existing Pets Plus Us policy, please call 1-844-820-7387. Refer to your current policy and mention you are a TELUS customer and you’ll receive the discount.

Active subscribers of the 5G+ Unlimited Mobility MyPet plan have unlimited access to the TELUS Health MyPet vet technicians. You can book as many appointments as you need.

No. You can and should keep your existing TELUS Health MyPet account. Once you activate your 5G+ Unlimited Mobility MyPet plan, you will receive instructions on how to redeem your MyPet perks in your existing TELUS Health MyPet account.

You'll receive an email with instructions to activate your MyPet perks, including the unlimited vet technician consultations, approximately five days after activating your phone plan.