TELUS public Wi-Fi service terms

These Service Terms describe the TELUS Wi-Fi Service and cover your privacy rights, use of the Service, limitations on TELUS’ liability and warranty information. As part of our commitment to putting customers first, we want to make sure that we are clear and transparent in helping you fully understand what TELUS provides. These Service Terms apply whenever you use the TELUS Wi-Fi Service, at any time and at any location at which the TELUS Wi-Fi Service is available.

These Service Terms, including the TELUS privacy and acceptable use policies described below, form the entire agreement between you and TELUS concerning the TELUS Wi-Fi Service. You promise that you have the legal capacity to agree to these Service Terms or, if not, that your parent(s) or legal guardian(s) have consented to your use of the Service and accept these Service Terms on your behalf.

As you read through these Service Terms, please note that:

Subject to the following under “Your Privacy”, you agree that TELUS may collect, use and disclose personal information about you for the purposes identified in the TELUS Privacy Policy as it may be amended from time to time. You can view this commitment at

www.telus.com/privacy

.

You agree to provide your current email address or mobile number and you authorize TELUS to use your email address to:

Your privacy is important to TELUS. We have a long-standing policy of protecting the privacy of our customers in all of our business operations. The TELUS Privacy Policy sets out the principles that govern the collection, use and disclosure of our customers’ personal information and reflects our continuing commitment to protecting their privacy.

All information that TELUS keeps with respect to you and your service, other than your name and address, is confidential. Unless you provide your express consent or unless disclosure is required under the law, your information may not be disclosed by TELUS to anyone, other than:

By “express consent”, we mean:

For complete details about our legal obligations and liabilities with respect to your privacy, please refer to the TELUS Privacy Policy available at

www.telus.com/privacy

.

TELUS' liability for disclosure of information contrary to these TELUS Service Terms is not limited by the limitation of liability set out above. You may inspect any TELUS records related to the provision of your service, provided that you pay TELUS' related extraordinary costs.

If you have any questions or concerns about TELUS’ privacy practices, you may call 1-800-567-0000 or send an email to privacy@telus.com

Personal information collected by TELUS may be stored and processed in Canada or another country. In either case, the information is protected with appropriate security safeguards, but may be available to foreign government agencies under applicable law. When we do transfer data outside the country, we strive to minimize the amount of personal information that we transfer, using de-identification or other means where appropriate.

You can only use the TELUS Wi-Fi Service for your own individual use, with compatible devices and in compliance with the law, and TELUS’ Acceptable Use Policy. This policy prohibits use of the Service that constitutes a criminal offence, gives rise to civil liability or violates the rights of others. The policy details other prohibited use, and you can view it at

telus.com/AUP

. You also agree not to:

TELUS Wi-Fi Service is available at various locations in certain major cities in Canada. TELUS Wi-Fi coverage areas, and the connectivity in these areas, will depend on the availability of wireless access points and network facilities. These are subject to change from time to time, without notice.

TELUS Wi-Fi Service uses radio waves, and service failures or interruptions can occur due to events beyond TELUS’ reasonable control. These may include:

As a result, TELUS does not guarantee the performance of the Service and it may be interrupted, refused or limited. TELUS may also temporarily suspend or restrict the Service to maintain, restore or repair the network and wireless network access points, and to ensure fair network access to all users, TELUS may manage its network resources. For a description of TELUS’ network management practices please see

telusmobility.com/optimization

.

TELUS may restrict the length of any user session, at its discretion.

Communications over the TELUS Wi-Fi Service may be subject to interception by unauthorized third parties. You are responsible to ensure that the configuration of your device is secure. An individual with Internet access can cause or incur damage, disclose information and enter into contractual obligations while on the Internet. All such matters are your responsibility.

TELUS will only suspend or cancel your use of the Service if you have not complied with these Service Terms, or any other service agreement you have with us (or if TELUS reasonably believes that either may occur). TELUS may deactivate or terminate the provision of the TELUS Wi-Fi Service to all users at any location at any time.

Yes, TELUS has the right to change any of these Service Terms at any time, without notice to you. If we make any changes, you will be asked to agree to the changes before you can use the Service.

If you do not agree with changes to the Service Terms, you must not use the Service.

Both the owner of any Device that connects to and uses the Service and the actual user of the Service are responsible for complying with the Service Terms.

It is possible for one or more of the Service Terms to be or become void, prohibited or unenforceable (for example as a result of a new interpretation of the law). In this case, the particular service term(s) will not apply, but the remaining terms will continue to be binding for both you and TELUS.

You are responsible for your Device and for the activities of anyone who uses it. To prevent unauthorized use, you must safeguard your Device and maintain the confidentiality of the login names, passwords and other identification methods that you use to protect your Device and its use.

If any person makes a claim against TELUS in connection with the use of the TELUS Wi-Fi Service by you or by anyone using your Device, you will indemnify TELUS against any loss or expense that TELUS may incur, including any judgment made against us.

The Internet can be used to spread viruses and other malicious content. TELUS has the right, but not the obligation, to monitor or log any TELUS Internet site or use of the Service. This allows us to enhance operating efficiencies and to protect TELUS, its customers and users of the Service from spam, malicious content and other unlawful activity. If we believe any Internet capability or data accessed through our Service is in violation of any of the Service Terms, we have the right to remove or block it.

To enable you to post content to the Internet using the Service, you grant TELUS and TELUS’ service providers a world-wide, royalty-free, unrestricted license to use, copy, adapt, transmit, display, communicate and create compilations and derivative works from this content.

Since the Service uses radio waves, it is subject to factors that cannot reasonably be controlled. For this reason, TELUS does not guarantee timely, secure, error-free or uninterrupted Service or that you will always receive your messages or data. To the extent permitted by law, legal warranties and conditions (implied or statutory) do not apply to the Service. TELUS is not responsible for any statements or promises made about the TELUS Wi-Fi Service by any other person, such as the owner of or employees at the premises where you use the TELUS Wi-Fi Service.

TELUS is not responsible for:

To the fullest extent permitted by law, TELUS will not be liable to you or to any other person for any damages or expenses (including loss of profits, loss of earnings, loss of business opportunities, loss of data, economic loss or other similar loss, or punitive damages) arising out of or in connection with the use or failure of the Service, whether caused by negligence or otherwise, and whether claimed in contract, tort or otherwise.

These limitations of liability extend to the benefit of third party providers of audio or audiovisual programming services delivered to your Device through the Service.

If you have any claim against TELUS, because of a breach by TELUS of these Service Terms or for any negligence of TELUS or for any other reason, your exclusive remedy will be to stop your access to and use of the TELUS Wi-Fi Service.