How to make a one-time or automatic prepaid top-ups by registering a credit card
You can register a credit card to make one-time top-ups or set up automatic top-ups to ensure your balance never reaches zero and your services remain active.
Register your credit card online
Log in to your My TELUS account
Select the
Account Activity
tab
Select
Register my credit card
Enter the required credit card details
Select
Continue
Wait for confirmation that your credit card registration was successful
Use the My TELUS app on your prepaid smartphone
Log in to the My TELUS app
Select
Register payment card
from the menu
Enter your credit card details and then select
Continue
Confirm details and submit
Register your credit card using your prepaid phone
Call #123
Enter your 4-6 digit Security PIN (Personal Identification Number)
Press
5
to register a credit card and follow the prompts to provide your credit card details
Wait for confirmation that your credit card was successfully registered
Note
: You may call 1-877-277-7745 from another device, you will need to enter your subscriber number and PIN before registering your credit card.
Make a one-time payment with your credit card online
Log in to your My TELUS account
From the Overview tab, click
Top up your account
Select
Credit card
from the menu
Choose your top-up amount
Enter the required credit card information
Click
Continue
The top-up amount is added to your TELUS Prepaid account balance
Set up automatic top-ups with your credit card online
Log in to your My TELUS account
Select the
Account Activity
tab
Select
Automatic top-ups
Select
Set up Automatic top-ups
Choose your top-up preference
Choose your top-up amount
Enter the required credit card information
Select
Continue
and wait for confirmation that the registration was successful and details on your next top-up date and amount
Set up automatic top-ups by phone
Call #123
Enter your 4-6 digit Security PIN (Personal Identification Number)
Press
2
and follow the prompts to set up automatic top-ups
Note
: You may call 1-877-277-7745 from another device. You will need to enter your subscriber number and PIN before completing this process.