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Proudly Canadian - connecting us all nationwide.
Get step-by-step solutions with our Internet and Wi-Fi troubleshooting wizard. Fast, easy and designed to get you back on track.
Start troubleshooting.
Support
Internet support
Personal Support
Business Support
Internet support
For help with setting up, managing and troubleshooting your TELUS Internet service as well as any modem-related queries
What do you need help with?
Setup and installation
Internet connection and speed
Wi-Fi network name and password
Data usage and management
In-home service appointments
Transfers, moves and suspensions
Warranty, upgrades and returns
