Skip to content
Skip to search
Proudly Canadian - connecting us all nationwide.
Personal
Business
Small & Medium Business (1-100)
Commercial (101+)
Partner Solutions (Wholesale)
Health
Agriculture & Consumer Goods
Social Impact
Login
Login
My TELUS
My TELUS web
My TELUS app
Support
Support
Support
BC
Location
Alberta
British Columbia
Manitoba
New Brunswick
Newfoundland and Labrador
Northwest Territories
Nova Scotia
Nunavut
Ontario
Prince Edward Island
Quebec
Saskatchewan
Yukon
Mobility
Close
Products & Services
Shop
Phones
Plans
Smartwatches
Tablets
Mobility add-ons
Prepaid
Accessories
SIM Cards
Save
Big Deal Days
Bring-It-Back®
Certified Pre-owned
Trade-In
Refer a Friend
Learn
Explore Mobility
Switch to TELUS
Network & Coverage
Stream+
Bring your own device
Device Protection
TELUS Family Discount
Galaxy S25 is $0 upfront
Get yours today with Bring-It-Back® and TELUS Easy Payment®.
Shop this offer
Save $1,150 upfront off Google Pixel 9
Make it yours today and save with Bring-It-Back® and Trade-In.
Shop this offer
Save $240 off Apple Watch Series 10
Add it with your iPhone today with TELUS Easy Payment®.
Shop this offer
Internet
Close
Products & Services
Shop
PureFibre Internet®
Plans & pricing
Internet & TV Bundles
Smart Hub Internet
Learn
About PureFibre
About PureFibre 5 Gig
About TELUS Wi-Fi Plus
About TELUS Rewards
Manage
Move your services
Expert home tech support
Switch to TELUS
Get an Internet deal that stands the test of time
Receive an Apple Watch SE on any 2-year internet plan.
View offer
Experience uninterrupted joy with PureFibre Gigabit Internet®
Say goodbye to lagging with Gigabit internet from only $100/mo.
View offer
Get a FREE 55" Samsung 4K HDR Smart TV
Plus, get a $100 bill credit (including taxes). Just order Internet & Optik TV on a 2 year term.
View offer
TV & Entertainment
Close
Products & Services
Explore Optik TV
Plans
Bundles
How it works
Hardware
What to Watch
Streaming
Sports
On demand
TV Apps
All channels
Explore Stream+
Explore Gaming
Xbox Game Pass Ultimate
Move your services
Switch to TELUS
Get a FREE 55" Samsung 4K HDR Smart TV
Plus, get a $100 bill credit (including taxes). Just order Internet & Optik TV on a 2 year term.
View offer
Score the ultimate goal with our Internet and TV bundle from $115 per month
Bundle Optik TV and PureFibre internet. Enjoy Netflix, Hayu, Prime Video and live TV from only $115 per month.
View offer
Get Netflix, Disney+ and Amazon Prime from just $23 per month with Stream+
Easily transfer over your current streaming subscriptions to Stream+ and save 15%.
View offer
Security & Smart Home
Close
Products & Services
SmartEnergy
SmartHome Security
How it works
Plans
Products
Recommend a plan
Existing security equipment
Online Security
Plans
Prevention
Detection
Recovery
Custom Home
Custom Security
SmartWear Security
Plans and safety devices
Expert home tech services
Move your services
Monitor your home from anywhere with TELUS HomeView for $18/mo.
Get live video feeds, alerts and a $100 device discount on any TELUS smart camera with HomeView for just $18/mo. on a 3-year term
Learn more
Help prevent identity theft starting at $12/mo.
Protect your private information wherever you go with TELUS Online Security, powered by Norton™. Get a plan today to help keep your online activities private and your devices safe.
View our plans
Get $1300 of smart security equipment on us
When you order the Control + Video plan. Offer includes FREE professional installation ($175 value).
View deal
Home Phone
Close
Products & Services
Home Phone
Plans & features
Long distance plans
Wireless home phone
Move your services
Switch to TELUS
Help prevent identity theft starting at $12/mo.
Protect your private information wherever you go with TELUS Online Security, powered by Norton™. Get a plan today to help keep your online activities private and your devices safe.
View our plans
Save $1,560 on Internet + Optik TV + Home Phone
Plus get a $100 bill credit (including tax) when you order online.
Get this bundle
My TELUS App
Manage usage and pay bills on the go with the mobile app.
Get it now
Health
Close
Products & Services
Virtual healthcare
See a doctor virtually
Counsellors
Psychologists
Dietitians
TELUS Health Care Centres
For members
For everyone
Find a Care Centre
TELUS Healthy Living Network
Virtual pet care
See a vet virtually
Virtual pharmacy
Download the app
FAQ
Medical alert system
In the home
On the go
Plans
Help prevent identity theft starting at $12/mo.
Protect your private information wherever you go with TELUS Online Security, powered by Norton™. Get a plan today to help keep your online activities private and your devices safe.
View our plans
Discover TELUS Health Medical Alert
Worry less with a state-of-the-art fall detection device, starting from $50 /mo. for existing TELUS customers.
Learn more
Get healthcare from home
TELUS Health MyCare™ lets you see a doctor*, mental health counsellor or dietitian from your phone, where and when it’s convenient for you.
Learn more
Big Deal Days
Search Button
Cart has 0 items
Cart
Cart has 0 items
Cart
Proudly Canadian - connecting us all nationwide.
Get step-by-step solutions with our SmartHome Security troubleshooting wizard. Fast, easy and designed to get you back on track.
Start troubleshooting.
Support
SmartHome Security support
Personal Support
Business Support
SmartHome Security support
For help with your TELUS Home Security service and related devices, including security cameras, home automation, sensors and more.
What do you need help with?
Indoor, outdoor and doorbell cameras
Alarm system and sensors
Home automation
Control Panel
SmartHome account management
SmartHome mobile app and web portal
function assign() { [native code] }
https://www.telus.com/en/support/topic/smarthome
