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<#if errorKey?has_content> <#if IDToken1?has_content> <#if rememberUserName?has_content> <#if forgot_username_success?has_content> <#if change_password_success?has_content> <#assign form_action = "${actionURL}"><#if lang?has_content> <#else> <#if forgot_username_success?has_content>

<#if errorKey?has_content>

<#assign errorKey=errorKey?trim> <#if errorKey="auth.failed">

Sorry, the username and/or password you entered do not match our records. Please try again or request a login link instead.
Warning: Five (5) unsuccessful attempts will cause your online access to be locked for one hour.

<#elseif errorKey="user.was.locked">

Your online access to My TELUS has been locked. To prevent unauthorized account access, we limit the number of login attempts. To regain access, please try again in one hour or reset your password.

<#elseif errorKey="user.inactive">

Sorry, the username and/or password you entered do not match our records. Please try again Warning: Five (5) unsuccessful attempts will cause your online access to be locked for one hour. If you cannot remember your My TELUS log in, go to forgot username or password.

<#elseif errorKey="system.error">

Unfortunately, we were unable to complete your request due to technical difficulties. Please try again later. We sincerely regret any inconvenience.

<#elseif errorKey="password.expired">

Your password has expired. Warning: Five (5) unsuccessful attempts will cause your online access to be locked for one hour. If you can't remember your password, reset your password now before your account is locked.

<#elseif errorKey="temp.password.expired">

Your temporary password has expired.

<#if forgot_username_success?has_content || change_password_success?has_content || link_mobile_connect?has_content>

<#if forgot_username_success?has_content>

Success! Your Email/Username is ${forgot_username_success}

<#if change_password_success?has_content>

Success! Your password has been updated. You can log in below.

<#if link_mobile_connect?? && link_mobile_connect="show">

To verify your identity and link Mobile Connect to your My TELUS account, please enter your TELUS username and password below.

Log in to My TELUS

Email/Username

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Password

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