Trade Analyst - Claims

TELUS Agriculture & Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.

Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.

Here’s the impact you will make and what we will accomplish together

TELUS Agriculture & Consumer Goods is leveraging our world-leading technology and innovation to create better producer-to-consumer outcomes. To do this, we are creating a unified, trusted and sustainable value chain that enables the most efficient production and logistics outcomes, while lowering the impact on the environment. We deliver actionable digital solutions and data insights that connect global supply chains, improving the safety, quality and sustainability of food and consumer goods, all in a way that's traceable and clear to the end consumer.

We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from seed manufacturers and farmers through to grocery stores and consumer goods companies. Our solutions are comprised of the latest technologies that enable our customers to optimize their businesses and move goods through supply chains with more accuracy, efficiency and profit to get the right products to shelf, at the right time and at the right price, creating more sustainable production and consumption outcomes.

As part of our Food, Beverage and Consumer Goods team, you’ll help our customers connect business processes and leverage data-driven technology for better visibility, agility and responsiveness. We are recruiting for a Trade Analyst who will be responsible for the timely and accurate entry of claim backup. The post holder will be creating claims ensuring accuracy at all times.

Here’s how:

• Creating claims, inputting required fields, attaching backup, balancing to the backup received, and choosing a contract that best matches the claim backup coming in.
• Update daily stats on manual and eclaim counts and dates, moving claims from evaluation to complete and updating all records
• Ensure proper coverage for all accounts assigned, keeping the dates in sync, list bad mappings, communicating any questions with the Account Manager and/or Director of Client Services
• Reach out and resolve customer claims, work missing back up reports
  
• Mailbox management , and monitor VIP customers to ensure they are processed as priority 
  
• Use Excel daily to manage different aspects of the role
• Work on brand new accounts once started and work closely with the Account Manager to get the manual created
  for other team members
  
  

What you bring to this role

• Fully computer literate
• Advanced Excel skills , including the ability to create pivot tables and properly sum data.
• Excellent communication skills
• Ability to complete work accurately
• Excellent time management skills

Join us

Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.

Everyone belongs at TELUS Agriculture & Consumer Goods. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture & Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion for enabling remarkable human outcomes?

Together, let’s make the future friendly.

Accessibility

TELUS Agriculture & Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

This is Full-Time, hybrid based out of our Yerevan office.