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Partner support

Your resource center for seamless assistance and expert support
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Welcome to your Partner Support page

Here, you will find an array of resources designed to assist you on your journey with us. Whether you need help troubleshooting an issue or wish to speak with a support agent, we're here to ensure you have all the support you need. Explore the links below to access the tools and assistance available at your fingertips. Your success is our priority.

Agility Portal

Our next-generation ordering tool
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DSL VPOP Services

Manage my DSL VPOP services
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Enterprise Mobility Services

Manage your Enterprise Mobility services
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Ethernet, Optical and Wavelength

Place orders for Ethernet, Optical and Wavelength services
Place an order

Hosted Voice Services

Manage my Hosted Voice services
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IoT Services

Manage your IoT services
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SIP Trunking services

Manage my SIP Trunking ordering services
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Toll-Free services

Manage and provision my Toll-Free services
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TELUS Service Request Portal (TSR)

Get a status on your requests
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Repair and escalation

View the Partner Service Management Contact and Escalation List
Access the list

Preparing my site

Getting my site ready for installation of Data services
Read the article

TELUS Network

Discover the award-winning TELUS network
See the network maps

Speak with a TELUS Partner Solutions expert

Ready to get started?

Get in touch with our experts to discuss your company's needs.
Request a call-back

Looking for support?

Find the answers to your questions on our Support page.
Visit the Support page
Speak with a TELUS partner solutions expert