Families

If you’re a low-income family, you may be eligible for our Mobility for Good® and Internet for Good® for families programs.

See below for program details and how to apply.

A mother and her daughter smile while viewing a laptop. The mother waves at the screen as they connect with family.

Mobility for Good

Internet for Good

Mobility for Good

Mobility for Good® for low-income families provides Canadian families receiving the maximum Canada Child Benefit (CCB) with low-cost wireless service. Customers can bring their own device or take advantage of a $75 discount towards the online purchase of a refurbished smartphone through our retail partner,

Mobile Klinik

Program details

Mobility for Good - 3GB 5G+

per month¹

3 GB of shareable² data at speeds up to 2Gbps and unlimited data at reduced speeds per month³

Unlimited Canada-wide talk & text

Mobility for Good - 10GB 5G+

per month¹

10 GB of shareable² data at speeds up to 2Gbps and unlimited data at reduced speeds per month³

Unlimited Canada-wide talk & text

What’s included in the plans?

Bring Your Own Device or redeem a $75 discount off the purchase of a phone of your choice from
Mobile Klinik
Plans include Call Display, Conference call, Call waiting and Voice mail
Free SIM card for new customers
No contract or cancellation fees
Digital literacy and safety workshops and resources through
TELUS Wise®

Application information

You can apply if you:

Receive the maximum Canada Child Benefit (CCB)
Can provide a recent Canada Child Benefit statement showing your family net income of less than or equal to $34,863

Please note

What to expect after you apply

Apply online

Apply by mail

Apply now

Frequently Asked Questions

Can TELUS provide a phone I can use with the wireless plan?

What happens if I have an existing contract with TELUS?

What happens if I have a contract with an existing provider?

Can I transfer my existing number?

Do you offer support and training to help me learn how to use my device?

Who is Mobile Klinik?

Is it possible to incur pay-per-use charges while on the Mobility for Good plan?

What will TELUS do with my personal information?

Non-profit organization requests

If you’re a non-profit seeking program assistance, please submit your inquiry using our online form.

View form

Contact us

If you have any questions about Mobility for Good after reviewing

Frequently Asked Questions

, please contact us at

[email protected]

Success stories

Learn more about how our Connecting for Good programs are making a positive difference in communities across Canada.

View stories

Internet for Good

Internet for Good® provides thousands of low-income families in British Columbia, Alberta and some areas of Quebec with the tools and connectivity they need to succeed. Recipients must have children under the age of majority and be currently receiving the maximum Canada Child Benefit.

Program details

Internet 25

per month for 24 months (plus taxes)⁴

25Mbps⁵ download speed

25Mbps⁵ upload speed

300GB of monthly data

Ideal for:

Up to 3 devices

Emailing and online browsing

Internet 50

per month for 24 months (plus taxes)⁶

50Mbps⁵ download speed

50Mbps⁵ upload speed

Unlimited monthly data

Ideal for:

Up to 5 devices

Sharing and posting online

Internet 150

per month for 24 months (plus taxes)⁷

150Mbps⁵ download speed

150Mbps⁵ upload speed

Unlimited monthly data

Ideal for:

Up to 11 devices

Streaming and online gaming

What’s included in the plans?

Option to purchase a low cost refurbished computer through
B.C. Technology for Learning Society
No contract or cancellation fees
Digital literacy and safety workshops and resources through
TELUS Wise®

Application information

You can apply if you:

Receive the maximum Canada Child Benefit (CCB)
Can provide a recent Canada Child Benefit statement showing your family net income of less than or equal to $34,863

Note: The Internet for Good account must be under the name of the individual named on page 1 of the CCB statement.

TELUS is participating in the Connecting Families Government of Canada program. If you received a letter with a unique access code, please visit

connecting-families.ca

to sign up.

Please note

What to expect after you apply

Apply online

Apply by mail

Apply now

Special Offers

Get Optik TV® for $30/mo. when you bundle your TV and internet plan.⁸
Watch your favourites on just about any device, anywhere, anytime.⁹
Take action now and protect your identity
Identity theft can happen to anyone. TELUS Online Security blocks over 9 million cyberthreats daily, to help you protect your identity, personal data and devices.¹⁰
Discover TELUS Online Security

Special Offers 1 of 2

Frequently Asked Questions

Can I re-apply for the discount after 2 years?

Can I get the $10 rate on my existing TELUS Internet plan?

What happens if I have an existing contract with TELUS?

What happens if I have an existing contract with another provider?

How do I find my CCB notice online?

Will this program become available to TELUS SmartHub users?

Non-profit organization requests

If you’re a non-profit seeking program assistance, please submit your inquiry using our online form.

View form

Contact us

If you have any questions about Mobility for Good after reviewing

Frequently Asked Questions

, please contact us at

[email protected]

Success stories

Learn more about how our Connecting for Good programs are making a positive difference in communities across Canada.

View stories

View terms and conditions

Taxes and pay-per-use charges (including long distance, roaming and additional airtime or data) are extra. The cost of service used while roaming outside Canada will vary by zone. Currently, voice roaming in the US is charged at $1.50/minute. Visit telus.com/mobilityppu for details. Plus applicable provincial or municipal government 911 fees in Nova Scotia (43¢), PEI (70¢), New Brunswick (53¢), Saskatchewan (94¢), Quebec (46¢), Alberta (44¢), and Newfoundland and Labrador (75¢). The cost of data used while roaming outside Canada will vary by zone. Visit telus.com/mobilityppu for details. Premium and subscription messages are not included. Text messages sent from Canada to a non-Canadian phone number will be charged at 40¢/message. Text messages sent while roaming outside of Canada will be charged at 60¢/message. Visit telus.com/text for details. Multimedia messaging used while outside of Canada is charged as data roaming. Messages sent using iMessage may incur data charges. Rates and offers are subject to change without notice.
Shareable data can only be shared amongst devices on your account with their own unlimited data plan. The high-speed data bucket from each user’s unlimited data plan is combined together to form one shareable high-speed data bucket. Once you exceed your shareable high-speed data bucket, speeds will be reduced on all of your connected devices and for all users sharing from the shareable high-speed data bucket; however, you will not be charged data overage fees. Refer to TELUS' Fair Use Policy at
telus.com/fairusepolicy
.
Data speeds reduced to a maximum of 512Kbps after your included high-speed data bucket is exhausted. Speed may vary with your device, internet traffic, environmental conditions, and other factors. Please refer to TELUS’ Fair Use Policy at
telus.com/fairusepolicy
for further information.
Offer subject to change without notice and may not be combined with other offers. No term commitment is required. This is a month to month service. For low-income families, people living with disabilities, youth and government assisted refugees, regular pricing applies at month 25. For qualifying low-income seniors, the discounted price shown above will continue to apply for each month of service. Regular price is currently $60/month and subject to change without notice. Internet access is subject to usage limits. Additional charges apply for exceeding the included 300GB monthly data. For more information on how this works, please click
here
. An optional unlimited data add-on is available. Regular price for unlimited data add-on is $20/month and subject to change without notice. All prices do not include applicable taxes. Minimum system requirements apply. A credit check is required. The Internet for Good program is provided as a TELUS Wireline service only and is not available on our wireless network or for customers accessing TELUS High Speed Internet with a SmartHub. Internet for Good is only available in Alberta, British Columbia and some areas of Quebec. Final eligibility for the services will be determined by a TELUS representative and may vary by customer address. Cannot be combined with other offers. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. If you have been accepted to the Internet for Good program, your next step is to confirm that TELUS’ internet service is available at your service address by contacting 1-833-323-3338.
Maximum speeds require optimal network conditions on a wired connection. Internet access speeds may vary depending on location, usage within the home network, Internet traffic, applicable network management or server configurations. Concurrent data streams, including combinations of uploads and downloads, may be required to access maximum speeds. Maximum speeds may not be achievable using a single device.
Offer subject to change without notice and may not be combined with other offers. No term commitment is required. This is a month to month service. For low-income families, people living with disabilities, youth and government assisted refugees, regular pricing applies at month 25. For qualifying low-income seniors, the discounted price shown above will continue to apply for each month of service. Regular price is currently $60/month and subject to change without notice. With the exception of qualifying low-income seniors, the $0 unlimited data offer is only available for the first 24 months of service and regular pricing applies at month 25. Regular price for unlimited data add-on is currently $20/mo and subject to change without notice. All prices do not include applicable taxes. Minimum system requirements apply. A credit check is required. The Internet for Good program is provided as a TELUS Wireline service only and is not available on our wireless network or for customers accessing TELUS High Speed Internet with a SmartHub. Internet for Good is only available in Alberta, British Columbia and some areas of Quebec. Final eligibility for the services will be determined by a TELUS representative and may vary by customer address. Cannot be combined with other offers. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. If you have been accepted to the Internet for Good program, your next step is to confirm that TELUS’ internet service is available at your service address by contacting 1-833-323-3338.
Offer subject to change without notice and may not be combined with other offers. No term commitment is required. This is a month to month service. For low-income families, people living with disabilities, youth and government assisted refugees, regular pricing applies at month 25. For qualifying low-income seniors, the discounted price shown above will continue to apply for each month of service. Regular price is currently $75/month and subject to change without notice. With the exception of qualifying low-income seniors, the $0 unlimited data offer is only available for the first 24 months of service and regular pricing applies at month 25. Regular price for unlimited data add-on is currently $20/mo and subject to change without notice. All prices do not include applicable taxes. Minimum system requirements apply. A credit check is required. The Internet for Good program is provided as a TELUS Wireline service only and is not available on our wireless network or for customers accessing TELUS High Speed Internet with a SmartHub. Internet for Good is only available in Alberta, British Columbia and some areas of Quebec. Final eligibility for the services will be determined by a TELUS representative and may vary by customer address. Cannot be combined with other offers. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. If you have been accepted to the Internet for Good program, your next step is to confirm that TELUS’ internet service is available at your service address by contacting 1-833-323-3338.
(For Optik Essentials) Offer subject to change without notice. Available to residential customers who have not subscribed to Optik TV in the past 90 days. Eligibility for TV plans may vary by customer address. Final eligibility for the services will be determined by a TELUS representative. For customers signing up on a 24 month term, the Optik TV rate plan price is guaranteed to remain the same for the duration of the 24 month term. Prices of features and add-ons such as a la carte TV channels/theme packs and premium TV content are not guaranteed during the 24 month term and subject to change anytime. Cannot be combined with other promotional offers. Offer includes Optik TV Essentials. From month 1-24, a $13/mo discount applies to TELUS Optik TV. Regular price is currently $43/mo and is subject to change. All prices do not include applicable taxes. Minimum system requirements apply. TELUS reserves the right to modify channel lineups and packaging without notice. HDTV input equipped-television required to watch HD. Downgrading to Optik TV Basics after accepting a promotional offer will trigger the cancellation fees. A cancellation fee applies to the early termination of your Optik TV service agreement, which will be the sum of $360, declining by $15 for every month of Optik TV service and reducing to $0 at the end of your 2 year term, plus applicable taxes. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. (For Optik Core) Offer subject to change without notice. Available to residential customers who have not subscribed to Optik TV in the past 90 days. Eligibility for TV plans may vary by customer address. Final eligibility for the services will be determined by a TELUS representative. For customers signing up on a 24 month term, the Optik TV rate plan price is guaranteed to remain the same for the duration of the 24 month term. Prices of features and add-ons such as a la carte TV channels/theme packs and premium TV content are not guaranteed during the 24 month term and subject to change anytime. Cannot be combined with other promotional offers. Offer includes Optik TV Core. From month 1-24, a $5/mo discount applies to TELUS Optik TV ($240 savings over two years). Regular price is currently $35/mo and is subject to change. All prices do not include applicable taxes. Minimum system requirements apply. TELUS reserves the right to modify channel lineups and packaging without notice. HDTV input equipped-television required to watch HD. Downgrading to Optik TV Basics after accepting a promotional offer will trigger the cancellation fees. A cancellation fee applies to the early termination of your Optik TV service agreement, which will be the sum of $360, declining by $15 for every month of Optik TV service and reducing to $0 at the end of your 2 year term, plus applicable taxes. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account.
Based on channel selection, on-demand library, premium content, and HD and 4K HDR availability.
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.