People with disabilities

If you’re a person with disabilities, you may be eligible for our Tech for Good and Internet for Good programs. See below for details on each program. Please read carefully and note that the eligibility requirements and application process for these programs vary.

A young man in a wheelchair laughing as he observes a tablet screen

Tech for Good

Internet for Good

Tech for Good

The Tech for Good™ program supports people with disabilities who require professional assistance to independently use or control their mobile device (e.g. iPhone, Android, iPad, Amazon Fire, Kindle, or Galaxy Tab), computers or laptops. The program is primarily educational and provides customized training and support to help improve your quality of life, independence and personal empowerment.

Program highlights

Access to Assistive Technology Specialists with expert knowledge about accessibility challenges and assistive technologies
Personalized, virtual one-on-one assessment, recommendations and training on devices and related assistive technologies

Eligibility

If you own a mobile, computer or laptop device and have a disability, you may qualify for Tech for Good if you require one of the following:

Training and support on how to use your mobile, computer or laptop device’s accessibility features
Recommendations on assistive technology, including apps, software and hardware for mobile, computer or laptop devices.

You do not need to be a TELUS customer to receive training through Tech for Good. The program supports people with disabilities regardless of their mobility or internet provider.

Delivered by experts with specialized knowledge in accessibility barriers and assistive technologies, training is provided by March of Dimes Canada on behalf of TELUS. To learn more about how we can offer support, we invite you to apply for Tech for Good and discuss your individual needs with our Assistive Technology Specialists at March of Dimes Canada.

Apply for Tech for Good

How assistive technology ensures digital accessibility

Most smartphones, tablets, computers and laptops have many assistive technology features built in. Learn how assistive tech for mobile devices can help people with disabilities overcome common barriers and help them live more independently.

Assistive technology for visual impairment

Today, most smartphones and tablets have many assistive technology features built in. If you're visually impaired, these features can make it easier to use your device and improve independence. For example, you can adjust the screen's colour, contrast, and brightness to help visually separate objects. The TELUS Tech for Good program provides one-on-one training on your device’s assistive technology features and offers recommendations on additional tools to help you use your device to live more independently.

Assistive technology for visual impairment

Assistive technology for hearing impairment

Assistive technology for physical and motor impairment

Assistive technology for speech, memory and cognitive impairment

Transcripts

Frequently Asked Questions

Do program participants receive a free mobile, computer or laptop device?

What kind of training is provided?

Are there other TELUS programs and services that support people with disabilities?

Non-profit organization requests

If you’re a non-profit seeking program assistance, please submit your inquiry using our online form.

View form

Contact us

If you have any questions about Tech for Good after reviewing

Frequently Asked Questions

, please contact us at

[email protected]

Success stories

Learn more about how our Connecting for Good programs are making a positive difference in communities across Canada.

View stories

Internet for Good

Having access to reliable internet is increasingly essential. But for people with disabilities, obtaining this connectivity can be challenging. Internet for Good® helps by offering low-cost internet connectivity to individuals who receive the British Columbia Persons with Disability (PWD) benefit, the Alberta Assured Income for the Severely Handicapped (AISH) benefit, or the Canada Pension Plan Disability Benefit (CPPD).

Program details

Internet 25

per month for 24 months (plus taxes)¹

25Mbps² download speed

25Mbps² upload speed

300GB of monthly data

Ideal for:

Up to 3 devices

Emailing and online browsing

Internet 50

per month for 24 months (plus taxes)³

50Mbps² download speed

50Mbps² upload speed

Unlimited monthly data

Ideal for:

Up to 5 devices

Sharing and posting online

Internet 150

per month for 24 months (plus taxes)⁴

150Mbps² download speed

150Mbps² upload speed

Unlimited monthly data

Ideal for:

Up to 11 devices

Streaming and online gaming

What’s included in the plans?

Option to purchase a low cost refurbished computer through
B.C. Technology for Learning Society
No contract or cancellation fees
Digital literacy and safety workshops and resources through
TELUS Wise®

Application information

You can apply if you:

Receive the PWD, AISH or CPPD benefit
Have proof of receipt of the benefit, such as:

• B.C. Ministry of Social Development and Poverty Reduction Confirmation of Assistance statement OR Release of Personal Information
• Alberta AISH Monthly Assistance Statement (including the Budget Information stub and Health Benefit card stub)
• CRA Statement of Canada Pension Plan Benefit T4A(P)

Please note

What to expect after you apply

Apply online

Apply by mail

Apply now

Special Offers

Get Optik TV® for $30/mo. when you bundle your TV and internet plan.⁵
Watch your favourites on just about any device, anywhere, anytime.⁶
Take action now and protect your identity
Identity theft can happen to anyone. TELUS Online Security blocks over 9 million cyberthreats daily, to help you protect your identity, personal data and devices.⁷
Discover TELUS Online Security

Special Offers 1 of 2

Frequently Asked Questions

Can I re-apply for the discount after 2 years?

Can I get the $10 rate on my existing TELUS Internet plan?

What happens if I have an existing contract with TELUS?

What happens if I have an existing contract with another provider?

I live in B.C. and receive PWD. How do I find my Confirmation of Assistance notice online?

Non-profit organization requests

If you’re a non-profit seeking program assistance, please submit your inquiry using our online form.

View form

Contact us

If you have any questions about Mobility for Good after reviewing

Frequently Asked Questions

, please contact us at I

[email protected]

Success stories

Learn more about how our Connecting for Good programs are making a positive difference in communities across Canada.

View stories

View terms and conditions

Offer subject to change without notice and may not be combined with other offers. No term commitment is required. This is a month to month service. For low-income families, people living with disabilities, youth and government assisted refugees, regular pricing applies at month 25. For qualifying low-income seniors, the discounted price shown above will continue to apply for each month of service. Regular price is currently $60/month and subject to change without notice. Internet access is subject to usage limits. Additional charges apply for exceeding the included 300GB monthly data. For more information on how this works, please click
here
. An optional unlimited data add-on is available. Regular price for unlimited data add-on is $20/month and subject to change without notice. All prices do not include applicable taxes. Minimum system requirements apply. A credit check is required. The Internet for Good program is provided as a TELUS Wireline service only and is not available on our wireless network or for customers accessing TELUS High Speed Internet with a SmartHub. Internet for Good is only available in Alberta, British Columbia and some areas of Quebec. Final eligibility for the services will be determined by a TELUS representative and may vary by customer address. Cannot be combined with other offers. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. If you have been accepted to the Internet for Good program, your next step is to confirm that TELUS’ internet service is available at your service address by contacting 1-833-323-3338.
Maximum speeds require optimal network conditions on a wired connection. Internet access speeds may vary depending on location, usage within the home network, Internet traffic, applicable network management or server configurations. Concurrent data streams, including combinations of uploads and downloads, may be required to access maximum speeds. Maximum speeds may not be achievable using a single device.
Offer subject to change without notice and may not be combined with other offers. No term commitment is required. This is a month to month service. For low-income families, people living with disabilities, youth and government assisted refugees, regular pricing applies at month 25. For qualifying low-income seniors, the discounted price shown above will continue to apply for each month of service. Regular price is currently $60/month and subject to change without notice. With the exception of qualifying low-income seniors, the $0 unlimited data offer is only available for the first 24 months of service and regular pricing applies at month 25. Regular price for unlimited data add-on is currently $20/mo and subject to change without notice. All prices do not include applicable taxes. Minimum system requirements apply. A credit check is required. The Internet for Good program is provided as a TELUS Wireline service only and is not available on our wireless network or for customers accessing TELUS High Speed Internet with a SmartHub. Internet for Good is only available in Alberta, British Columbia and some areas of Quebec. Final eligibility for the services will be determined by a TELUS representative and may vary by customer address. Cannot be combined with other offers. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. If you have been accepted to the Internet for Good program, your next step is to confirm that TELUS’ internet service is available at your service address by contacting 1-833-323-3338.
Offer subject to change without notice and may not be combined with other offers. No term commitment is required. This is a month to month service. For low-income families, people living with disabilities, youth and government assisted refugees, regular pricing applies at month 25. For qualifying low-income seniors, the discounted price shown above will continue to apply for each month of service. Regular price is currently $75/month and subject to change without notice. With the exception of qualifying low-income seniors, the $0 unlimited data offer is only available for the first 24 months of service and regular pricing applies at month 25. Regular price for unlimited data add-on is currently $20/mo and subject to change without notice. All prices do not include applicable taxes. Minimum system requirements apply. A credit check is required. The Internet for Good program is provided as a TELUS Wireline service only and is not available on our wireless network or for customers accessing TELUS High Speed Internet with a SmartHub. Internet for Good is only available in Alberta, British Columbia and some areas of Quebec. Final eligibility for the services will be determined by a TELUS representative and may vary by customer address. Cannot be combined with other offers. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. If you have been accepted to the Internet for Good program, your next step is to confirm that TELUS’ internet service is available at your service address by contacting 1-833-323-3338.
(For Optik Essentials) Offer subject to change without notice. Available to residential customers who have not subscribed to Optik TV in the past 90 days. Eligibility for TV plans may vary by customer address. Final eligibility for the services will be determined by a TELUS representative. For customers signing up on a 24 month term, the Optik TV rate plan price is guaranteed to remain the same for the duration of the 24 month term. Prices of features and add-ons such as a la carte TV channels/theme packs and premium TV content are not guaranteed during the 24 month term and subject to change anytime. Cannot be combined with other promotional offers. Offer includes Optik TV Essentials. From month 1-24, a $13/mo discount applies to TELUS Optik TV. Regular price is currently $43/mo and is subject to change. All prices do not include applicable taxes. Minimum system requirements apply. TELUS reserves the right to modify channel lineups and packaging without notice. HDTV input equipped-television required to watch HD. Downgrading to Optik TV Basics after accepting a promotional offer will trigger the cancellation fees. A cancellation fee applies to the early termination of your Optik TV service agreement, which will be the sum of $360, declining by $15 for every month of Optik TV service and reducing to $0 at the end of your 2 year term, plus applicable taxes. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. (For Optik Core) Offer subject to change without notice. Available to residential customers who have not subscribed to Optik TV in the past 90 days. Eligibility for TV plans may vary by customer address. Final eligibility for the services will be determined by a TELUS representative. For customers signing up on a 24 month term, the Optik TV rate plan price is guaranteed to remain the same for the duration of the 24 month term. Prices of features and add-ons such as a la carte TV channels/theme packs and premium TV content are not guaranteed during the 24 month term and subject to change anytime. Cannot be combined with other promotional offers. Offer includes Optik TV Core. From month 1-24, a $5/mo discount applies to TELUS Optik TV ($240 savings over two years). Regular price is currently $35/mo and is subject to change. All prices do not include applicable taxes. Minimum system requirements apply. TELUS reserves the right to modify channel lineups and packaging without notice. HDTV input equipped-television required to watch HD. Downgrading to Optik TV Basics after accepting a promotional offer will trigger the cancellation fees. A cancellation fee applies to the early termination of your Optik TV service agreement, which will be the sum of $360, declining by $15 for every month of Optik TV service and reducing to $0 at the end of your 2 year term, plus applicable taxes. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account.
Based on channel selection, on-demand library, premium content, and HD and 4K HDR availability.
9 million+ threats blocked on average every day. Norton Labs. (2021, October 19). 2021 Norton Cyber Safety Pulse Report.
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Regular pricing (currently $20 for Unlimited Data add-on) applies at month 25. Minimum system requirements apply. Regular price is subject to change without notice. The Internet for Good program is provided as a TELUS Wireline service only and is not available on our wireless network or for customers accessing TELUS High Speed Internet with a Smart Hub. If you have been accepted to the Internet for Good program, your next step is to confirm that TELUS’ internet service is available at your service address by contacting 1-833-323-3338.