Kroll Pharmacy Management Solution

Kroll pharmacy management solution

Backed by four decades of pharmacy experience, Kroll is a reliable, efficient, forward-thinking platform that integrates prescription management with professional services.

Build your pharmacy of the future with Kroll

Whether your pharmacy is independent or part of a pharmacy group, Kroll can help you fill prescriptions with confidence, operate more efficiently, and engage your patients in their own care. You also have the assurance of knowing that with Kroll you’re set up for the future.

Modernize your practice

Kroll’s robust, customizable and evolving solution supports the changing needs of your pharmacy and shows patients you’re committed to their health - today and tomorrow.

Become more agile

Gain operational efficiencies with digital add-ons that help lighten administrative burden, encourage patient engagement, and improve your dispensing workflow.

Help enhance patient safety

Help reduce the potential for dispensing errors with built-in adverse drug event detection, support for allergies and medical conditions, barcode scan verification and more.

Build your future-forward pharmacy

Ready to discover how to improve efficiency with Kroll?

Request a demo

Here’s what Kroll can do for you

Configure Kroll for your needs

Kroll’s robust set of features can be configured to meet the specific needs of your pharmacy or pharmacy group. Help improve patient, physician and payer management activities, by leveraging shortcuts for the most frequent steps from Kroll.

Help maximize pharmacy efficiency

For 40 years, Kroll has helped pharmacies improve efficiencies with embedded features plus add-ons such as Kroll Workflow, a dispensing workflow to help prevent filling errors and free up pharmacists’ time, and a tool to move to a paperless operation.

Discover Kroll Workflow

Get support for your expanding role

As your profession evolves, so does Kroll. Now you can access documentation and billing support for professional services such as medication reviews, immunizations and, where applicable, pharmacist adaptation and extension of prescriptions.

Stay connected to your patients

Patients are leaning toward modern ways to access healthcare services¹. Digital add-ons like PharmaConnect with online appointment booking, and Virtual Consultation can meet patient expectations while enhancing your high standards of care.

Learn more about PharmaConnect

Fill prescriptions with confidence

Use clinical tools such as a drug interaction checker and master compounding formulas - right from Kroll. Add Kroll Care Plus, powered by RxVigilance, and gain access to robust tools and 7,500 pages of Canadian drug and health information.

Learn more about Kroll Care Plus

Help simplify employee onboarding

The Kroll interface is intuitive and user-friendly making onboarding staff quick and easy. In fact, many Canadian universities and colleges use Kroll to teach tomorrow’s pharmacists and technicians.

Generate multi-location reports

Kroll is optimized for pharmacy chains and banners. Transactional information from multiple locations can be housed in a central database, and tools can be added to allow Head Office personnel to generate reports.

Discover how to make a simple transition to Kroll

Learn more

Tutorial videos to make the most of your PMS

PharmaConnect with integrated appointment booking

PharmaConnect is the convenient way to connect with your patients. PharmaConnect allows your patients to manage their prescriptions, request refills and book pharmacy appointments through the Online appointment booking feature.

PharmaConnect with integrated appointment booking

Improve your workflow with Kroll digital signature capture

Gain efficiencies with electronic document storage and digital faxing webinar

Introducing Kroll

Improve your knowledge of Kroll

McKesson Webservices

Drug card: searching and entering information

Doctor card: how to search and enter information

Completing a medication review

Introduction to Kroll Workflow module

Introduction to Kroll and the Home/Start Screen

Extemporaneous mixtures: an introduction

Patient card: how to search and enter information

Basics of prescription filling

Learn more about Kroll

Access the Drug Information Systems (DIS) from Kroll

Benefit from Kroll’s seamless integration with the provincial Drug Information Systems (DIS). Access patient profiles easily from Kroll. Visit our

resource centre

for more information about DIS integration to Kroll in some provinces.

Manage your inventory and orders

Kroll allows for a constant, rigorous and effective management of your pharmacy inventory. In addition, Kroll is integrated with a number of drug wholesalers allowing for electronic transmission of purchase orders and electronic receipt of invoices.

Get support for patient medication reviews

Kroll will screen patients and notify you of those who may benefit from a medication review based on your provincial inclusion criteria. You can conduct patient medication reviews right from Kroll using a paper-based method with bar codes for easy scanning, or the electronic method, which supports electronic signature capture where appropriate.

Learn more about Virtual signature tablet

Manage prescriptions and renewal requests - without paper, fax or e-fax

PrescribeIT

®², offered by Canada Health Infoway is an e-prescribing service that lets you receive e-prescriptions from prescribers, request prescription renewals, and communicate directly with the prescriber through encrypted messaging - all from within Kroll. Currently available in some provinces.

Scan documents and transmit files without a traditional fax machine

Any document or prescription can be scanned and attached to the file manually or automatically using QR code technology. You can create a cover page, and send and receive fax transmissions with a few clicks within Kroll - without the use of a traditional fax machine.

Learn more about FaxRx Cloud

Serve the special prescription needs of long-term care (LTC)

Kroll offers functionality that will enable you to efficiently manage the needs of long-term-care facilities. You’ll find a variety of MAR and eMAR charts such as Point Click Care (PCC) and support for different blister pack types, such as DISPILL® as well as robotic packagers such as PACMED, Automed and SynMed.

Enhance Kroll with add-on services

Mobile and online service for your patients

Let your patients order refills and book appointments online at their convenience.

Discover PharmaConnect™

Configurable prescription workflow module

Process prescriptions in a structured, standardized manner including batch filling, machine labeling and record storage.

Discover Kroll Workflow

See all add-ons

Access online resources

Get training materials, videos, user guides and policy documentation in one place.

Explore our resource centre

Get your team Kroll-certified

Help your team get the most out of your Kroll solution with a one-day, instructor-led eLearning course. Some government reimbursement programs are available.

Find out more

Request a sales callback

Have any questions or ready to order?

Contact sales

Or call us at:

1 800 263-5876 option 2

Monday to Friday, 9 AM to 5 PM (EST)

Get technical support

Get in touch with a TELUS Health representative.

Contact support

Or call us at:

1 800 263-5876

Available 24/7

Additional links

Kroll resources

Access training materials, videos, user guides and policy documentation

Visit the resource section

Documentation Center

Find information and reference material relative to drug claim

Visit the documentation center