Helping you care
for loved ones.

Yes, the affiliated pharmacy will deliver medication directly to you or a loved one’s door. You can choose your preferred delivery address during the checkout process.

Adult family members can consent to you accessing their existing Virtual Pharmacy app or web portal profile by navigating to the Profiles page in the app or web portal and selecting “Share this profile”. This involves them entering a unique code that will allow them to share their profile with you.

You will need their general demographic details, coverage details (e.g. insurance and health card if you wish to bill a public or private plan), as well as their allergies and medical conditions so that we can ensure the pharmacy team can properly provide the best care possible. 

You are allowed to register an underage dependent for whom you are a parent or legal guardian. Your pharmacists will always confirm some key details before dispensing anyone’s medications to ensure the person requesting to fill the prescriptions has the proper authority to do so.

If you consent to giving someone access to your profile they can access information about your current and past prescriptions, as well as your coverage information and allergies/medical conditions. They cannot access any of your payment details, change your login information or other settings such as refill and renewal reminders. You can always remove someone’s access at any time if you no longer wish to share your profile with them.